Terms and Conditions

Booking Terms and Conditions


Payment Policy:

Full payment is mandatory and must be settled at least 48 hours before your scheduled appointment.

Please be aware that the 48-hour timeframe exclusively encompasses working days and excludes weekends and holidays.


Confirmation of Appointment:

Your appointment is considered confirmed only upon the successful receipt of the full payment.


Cancellation Policy:

Cancellations made more than 48 hours before the scheduled appointment will be eligible for a full refund.

Cancellations within the 48-hour window will result in the complete cost of the session being incurred.


Free Consultations:

For complimentary consultations, a refundable deposit of £25 is mandatory. This deposit will be reimbursed after the consultation.

The deposit will be forfeited in the event of a no-show.


Illness or Emergencies:

In cases of cancellations due to illness or emergencies, a refund will be facilitated upon submission of a letter from your physician.


GDPR Compliance:

Your data’s privacy and security are of utmost importance to us. We want to assure you that we are fully compliant with the General Data Protection Regulation (GDPR). 

By proceeding with the appointment booking, you explicitly acknowledge and agree to adhere to these terms and conditions. Your understanding and cooperation are highly valued.

If you have any questions or concerns, please don’t hesitate to reach out to us at wellness.script@gmail.com